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These people are amazing!!! This is a family owned business I needed a new heating and air
conditioning unit put in my home ,they (The sons of the owner,and really nice co workers of theirs)
helped me get financed,and got my unit installed,fast! They asked me the next day if i was happy with it ,(of course I'm in heaven lol) then today their dad called me (the SGT himself😀) to make sure i was still happy I can't say enough about how helpful ,nice ,and caring this company is!!!! If you need a unit serviced. or a new unit CALL SGT PAUL HEATING AND AIR YOU WON'T BE SORRY😀😀😀😀
Went very well. Highly recommend these guys. They even cleaned up their own mess!
Lenoir City TN
Absolutely the best customer service I've seen from a company in a long time. When I called them they told what time they would be there and they where early and also called to let me know they where on their way. Immediately upon finding the problem they called to let me know the issue and asked if I wanted them to proceed with repair. I was given a time they would have the replacement part and the repairs would be completed. The work was completed early and we have HEAT!! They have earned a return customer..
This company is the best. They treat you like family. Any time I've had a problem they have been there.